Why Unfair Contract Terms Matter
Many different contracts fall within the definition of ‘standard form’, ranging from mortgages to phone contracts. While some parties may attempt to make certain changes to a contract so that it can avoid this classification,
The Do’s and Don’ts of Social Media Marketing in Business
Social media presents invaluable marketing opportunities for businesses. Platforms like Facebook, Instagram and TikTok allow direct engagement with target audiences. However, the same consumer laws governing traditional advertising also apply in the social media sphere. Businesses must ensure their social media marketing is truthful and not misleading. The Australian Competition and Consumer Commission (ACCC) recently […]
ACCC Initiates Court Action Against Qantas: Allegations of Misleading Conduct
In a recent case that is sure to cause angst in the aviation industry, the Australian Competition and Consumer Commission (ACCC) has commenced legal proceedings against Qantas Airways. The ACCC alleges that Qantas engaged in misleading advertising practices by promoting flights that it had already cancelled, leaving passengers in the lurch. This action by the […]